You’re probably on this web page because you have recently had a background check completed or are about to start your hiring or volunteering journey. Welcome, and let us introduce ourselves.
Asurint is focused on the safety and well-being of our clients, candidates and employees. Please read the following for our response to the COVID-19 (i.e., coronavirus) pandemic.
Reinvestigation requests: Asurint’s Compliance Department is still accepting and processing reinvestigation requests. If you believe something on your consumer report is inaccurate or incomplete, please contact the team as follows. Do not send mail unless absolutely necessary.
Please be aware that our reinvestigation turnaround time may be extended due to court, employer and school closures. If you have supporting documentation, please provide that to the Compliance Department as it can help expedite your dispute.
Enter your information via our online dispute submission process (Preferred method)
Phone and Fax: 1-800-906-2034
Email: [email protected]
Consumer report requests: If you would like a copy of your consumer report, please contact the team as follows. Do not send mail unless absolutely necessary. During this emergency period, we will provide a response to you via email unless you specifically request mail.
Enter your information via our online consumer report request process (Preferred method)
Have questions regarding Asurint, the background screening process or your consumer report? Review our Frequently Asked Questions for answers or contact our Compliance Department.