Candidate Update: COVID-19
Asurint is focused on the safety and well-being of our clients, candidates and employees. Please read the following for our response to the COVID-19 (i.e., coronavirus) pandemic.
Reinvestigation requests: Asurint’s Compliance Department is still accepting and processing reinvestigation requests. If you believe something on your consumer report is inaccurate or incomplete, please contact the team as follows. Do not send mail unless absolutely necessary.
Please be aware that our reinvestigation turnaround time may be extended due to court, employer and school closures. If you have supporting documentation, please provide that to the Compliance Department as it can help expedite your dispute.Enter your information via our online dispute submission process (Preferred method)
Phone: 1-800-906-2034
Fax: 1-216-916-4190
Email: [email protected]
Consumer report requests: If you would like a copy of your consumer report, please contact the team as follows. Do not send mail unless absolutely necessary. During this emergency period, we will provide a response to you via email unless you specifically request mail.
Enter your information via our online consumer report request process (Preferred method)
Phone: 1-800-906-2034
Fax: 1-216-916-4190
Email: [email protected]
Have questions regarding Asurint, the background screening process or your consumer report? Review our Frequently Asked Questions for answers or contact our Compliance Department.
Who is Asurint?
Asurint is an employment screening company that completes thousands of pre-employment background checks each week for companies across the world. We are a U.S.-based team focused on quality and experience, and that doesn’t stop with the businesses we serve. We believe that every candidate should be treated fairly throughout each step of the screening process. So much so, that we provide direct access to compliance and customer support experts to answer your questions and help you through this process.
Below are a few tools you may need and resources to help you better understand employee background screenings